Terms Of Service

Introduction

1. These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing.

2. The Order constitutes an offer by the Customer to purchase the Goods in accordance with these Conditions. The Customer is responsible for ensuring that the terms of the Order and any applicable Specification [submitted by the Customer] are complete and accurate.

3. On placing an order with rainorsnow.co.uk We will send you an email acknowledgement confirming we have received your order. This does not constitute acceptance of your order. At the point of dispatch We will send an invoice as confirmation of your order and as confirmation of the order being processed.

4. In the event that an email acknowledgment has not been received, and it has not been received into the spam/junk mail inbox, We request that you view your order confirmation and contact rainworsnowclothing@hotmail.com to discuss any errors.

Goods

5. We will endeavour to ensure that all goods are available as displayed on our website rainorsnow.co.uk. We will endeavour to ensure the reliability of the website to reflect the available goods.

6. We reserve the right to amend the specification of the garment if required by any statutory or regulatory requirement, and we shall notify the customer in any such event.

7. In the unlikely event that a product is not available or there is an error in the price of the item, rainorsnow.co.uk reserves the right to cancel the order at any time. The consumer/customer will be informed immediately of this.

8. Given the amount of orders which are processed each day, the availability of any products on the website are subject to change. We recommend to follow our social media platforms to stay informed on the availability of the products.

Delivery

9. Please note that we request a standard processing time of up to 5 business days from the time an order is placed. A ‘Processing’ status on the order does not mean the goods have been shipped. A tracking number will be received by the customer once the order has been ‘Shipped’.

10. We shall deliver the goods to the location set out in the order or such other location as the parties may agree (Deliver location) at any time after we have notified the customer that the goods are ready.

Shipping

11. Shipping costs are as follows: 

• UK Standard shipping cost £5.99 with up to 3-5 days delivery time. This does not include weekends, bank holidays and public holidays. 
• Worldwide (International) standard shipping cost £14.99 and between 7 – 20 days delivery time. This does not include weekends, bank holidays and public holidays.

Title and risk

12. The risk in the Goods shall pass to the customer on the completion of delivery.

13. Title to the goods shall not pass to the customer/consumer until We receive payment in full.

Price and payment

14. The price of the goods shall be the price set out in the order.

15. We currently accept payment via: Visa Debit and Apply Pay on supported devices.

16. All payments due under this Agreement will be paid in GBP (British Pound £). Conversion of foreign currency to GBP will be made at the conversion rate existing in the United Kingdom at the time of purchase.

17. Upon receiving the customers order, we carry out a standard pre – authorisation on your payment method to ensure there are sufficient funds to fulfil the transaction. If the billing information is incomplete or incorrect, we may contact you for confirmation before your order can be successfully shipped.

Returns and Refunds

18. Please note, we have a ‘No Refund Policy’ as we operate on limited stock.

19. In the case there are any defects or any issues with the Goods, we request that you please inspect your order thoroughly upon arrival and contact us immediately if the item is defective, damaged or if you receive the wrong item.

20. We will then evaluate the problem and try to fix it. Contact us via email: rainorsnowclothing@hotmail.com.

Governing law.

21. The Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by and construed in accordance with the law of England and Wales.